Interview Questions For A Opor-Garai Rental Cleaner

In the five years that we've been renting our 2 opor-garai homes, we've had several cleaners. We'll stimulate got to a greater extent than to write on this subject, since having a practiced i significantly reduces the stress involved inwards running a opor-garai rental. But for starters, hither are the questions nosotros inquire when interviewing a cleaner. These are customized for our condo on Beech Mountain, but hopefully they volition give yous an thought of the types of things to inquire for other situations.

Guest Supplies

Do yous furnish whatsoever of the next every bit work of your measure cleaning (or tin yous furnish them for an extra fee)?

• Kitchen bin liner (1) as well as wastebasket bin liners (7)
• Dishwasher lather (one or 2 single-use sachet or tablets) or but supervene upon the box when empty 
• Toilet newspaper (1 whorl per bath – Total of iii per cleaning)
• Liquid Soap (re-fill 4 containers inwards bathrooms & kitchen)
• Periodically, (usually prior to Winter or Summer seasons) I would similar to adapt alongside yous  to re-supply the condo with some extra supplies (dish soap, dishwasher detergent (dry powdered), tissues, soft lather refill, common salt & pepper, sugar, dry out java creamer, coffee) 

Linens

I would prefer to furnish my ain towels (bath, hand, & washcloth) as well as sheets, but I would similar the bulk of them washed as well as dried off-site.

• Keeping rails of #s of towels, sheets, pillow shams & other bedding, kitchen towels, etc., 
• Making the beds upward for guests, using bed bridges, mattress covers, sheets, blankets, comforters & shams (or maybe putting away the shams as well as turning dorsum the sheets?)
• Linens & Towels are kept inwards a locked “Cleaner’s Closet” inwards downstairs Twin Bedroom
• Advising me whenever a canvass or towel is irreversably stained or torn or missing as well as therefore I tin brand arrangements (with your help) to supervene upon them (and also chop-chop enough, as well as therefore I tin convey it out of the renter's impairment deposit).
• I drib dead on double the amount of linens as well as towels for the maximum grouping my condo tin accommodate, as well as therefore that between back-to-back bookings yous tin convey away the muddied ones for cleaning off-site as well as stimulate got plenty construct clean ones on mitt to live railroad train for the incoming guests.  Do yous stimulate got access to a washer/dryer for this?

Cleaning Supplies & Tools

I would prefer all cleaning items live supplied past times the cleaner, but I volition stimulate got some of these items but about the house, for guests to use, as well as for me to work when I’m at that topographic point too.  Of course, the cleaner is welcome to work them occasionally when he/she has run brusk on her ain supplies – peculiarly when the side past times side guests volition larn inwards rattling soon.

• Vacuum Cleaner 
• Mops & Brooms
• Detergents, surface cleaners, etc.  

Bedrooms

There are 2 King beds (1 inwards loft as well as 1 inwards downstairs bedroom), 2 XL Twin Beds, as well as i Queen sofa-bed & i fullsized “click-clack” couch inwards the condo.

I tin offering guests the alternative of iii King-sized beds.  Twins inwards i of the downstairs bedrooms tin live pushed together (using a foam “bed bridge” to fill upward the narrow gap betwixt mattresses) to brand a 3rd King-sized bed.   In lodge to set this up, it would require your beingness able to push/pull the beds together/apart (and pose them dorsum every bit they were originally afterwards), as well as movement the nightstands to the side of the room.  The bed frames are on wheels.


Misc. Things to Check

• During the mutual depression temperature months, thermostats must live kept at 55 F betwixt guests.
• Water to the condo needs to live cutting off at the principal cut-off inwards the yard exterior (new easier cut-offs are scheduled to be installed this Fall), when the condo is empty for to a greater extent than than 2 days from Oct through March
• Make certain the dehumidifier is operating alongside a construct clean filter – most importantly during the Spring months.
• Make certain guests stimulate got left 1 primal inwards the lockbox past times the front end door as well as 1 primal hanging on the claw past times the phone

Questions

• Do yous stimulate got arrangements made for a reliable back-up if you're sick or held upward last-minute?  How create yous select your help?  
• How chop-chop tin yous notify me in i lawsuit the cleaning is done as well as things are railroad train for the side past times side guests to check-in?  (a text or telephone telephone telephone volition live but fine – there's wifi at the condo, as well as therefore yous could fifty-fifty electronic mail me, if you've got a cell phone that tin create that)
• How far inwards advance create yous demand me to warning yous to last-minute bookings (Is 48 hours ahead of time?)?
• I stimulate got a 10 a.m. check-out time, as well as a 4 p.m. check-in fourth dimension every bit work of the understanding that I stimulate got every invitee sign (even non-paying friends as well as delineate solid unit of measurement members).  So yous stimulate got at to the lowest degree half-dozen hours to construct clean betwixt guests when there is a back-to-back booking.  At times (if at that topographic point isn’t a back-to-back CKI/CKO situation, alongside other guests expected in on that day) I volition seek to live flexible alongside guests on the times, but this volition exclusively hap past times prior arrangement, AND I volition live certain to inquire yous rootage at to the lowest degree a twenty-four hr menstruum inwards advance.  I ever seek to allow yous know whenever yous have extra fourth dimension also (e.g. if a invitee lets me know they'll live arriving late.)  Will this live OK for you?
• Do yous stimulate got access to a digital photographic boob tube camera or jail cellular telephone phone camera, as well as therefore inwards the termination a invitee leaves an odd mess or damages article of furniture or walls, yous tin provide me photographs online?  If not, tin yous provide a written description of the damage?
• Do yous experience comfortable alongside my providing data almost up-coming bookings via email?  Is your daily access to electronic mail reliable?  If not, create yous stimulate got a fairly reliable jail cellular telephone phone as well as vocalisation ship service that yous depository fiscal establishment agree frequently (at to the lowest degree in i lawsuit per day)?
• Do yous stimulate got a jail cellular telephone phone as well as therefore that yous tin chop-chop contact me w/text or telephone spell you're at my condo, if you have questions or honour something that requires me to adapt for repairs, etc.?  Do yous stimulate got problem getting a signal on Beech Mtn?
• Do yous prefer to drib dead on a laid of keys for the  properties yous clean, or would it live acceptable for yous to access the front door primal from the lockbox exterior (I also stimulate got an emergency lockbox), as well as the cleaner cupboard primal from the lockbox inwards the property)?  
• If at that topographic point is non some other grouping due to depository fiscal establishment agree inwards on the twenty-four hr menstruum i grouping checks out, create yous come upward on that twenty-four hr menstruum to at least check on things, if non to construct clean on that day?
• Will  you live able depository fiscal establishment agree as well as supervene upon lite bulbs, rinse the dehumidifier filter, depository fiscal establishment agree the dryer vent, depository fiscal establishment agree TV remote batteries, & assist me adapt for other lite maintenance (letting inwards a contractor, or checking to come across that job's finished, etc.)?
• Do yous stimulate got a apartment fee for running an errand (picking upward some lightbulbs, a filter, some lather or john paper, etc.)?
• What is your accuse for a mid-stay “freshening” of the condo for guests who are staying xiv nights or longer? What things would this entail (fresh linens, a quick vacuuming, perchance wiping downward the bathrooms)?